Deborah O'Toole began her career at Chase as a contract employee while pursuing training as a medical assistant back in 2009. After two years she completed her training, but decided to stay on with Chase in a permanent position because she enjoyed the work, the company and the people.
One morning in May of this year, between 7:00 and 7:30 am, Deborah and another Chase employee were in the deli/cafe getting breakfast. The deli is independently owned and patronized by the companies and employees that utilize the business campus where our offices are located. Another Chase employee came in wearing stiletto heels.
While standing in line and moving along she slipped and fell. When she fell one of her legs landed on top of one of her heels, which punctured her leg, and she began to bleed profusely. No one knew what to do.
Deborah came to the rescue, had her lie down and applied pressure to the puncture, kept it clean and calmly instructed everyone as to what to do.
The deli staff was panicked; the injured employee was going into shock. They called an ambulance and the other Chase employee went outside, flagged it down and directed the paramedics into the deli. They came, took over and transported the injured employee to the hospital.
We often hear of someone being in the wrong place at the wrong time, but in this particular case Deborah was in the right place at the right time.